At Budget Backoading we love receiving feedback and here is what some of our customers have wanted to say about us.
Thanks again for all your help and assistance throughout the move to our new facility. Yourself and your team were great to deal with, very professional and helped us to work through our issues. We really appreciated your flexibility and understanding when things didn't go to plan early on due to the rushed nature of our move.I have received feedback from staff that the moving team were friendly, courteous and very accommodating whilst on site. The additional assistance to make sure things were placed in correct locations and set up correctly was also noted by many.
Even after the move was completed your additional support and advice in assisting us to dispose of our excess furniture was greatly appreciated.
I would highly recommend your company to anyone planning to move.
Global Asset Manager
PBE Rutherford Mining Pty Ltd
Graham, I wanted you to know just how well your men worked to accomplish this task. Both of the men you sent arrived on time, worked very, very hard, never complained and were helpful above and beyond what we could have expected. They were able to complete the job in less time than expected, for which we were very grateful. I too work in the service industry and seem to only hear from those who are unhappy and want to complain. Sometimes, you can't please a customer no matter what you do. For those to whom you do the job right the first time, you usually hear..... that that's what they paid for, so why say thank you? I for one know that a few words of thanks and a slap on the back means all the world, sometimes, even though you're getting paid to do each job well every day. I am not here to complain, but rather to compliment you and your company for an outstanding job. You need to thank the men who did the job for what they did personally, because we certainly did!! Hang on to those 2 as they would be an asset to anyone's organization.
I can't recommend the team at Carnall Removals Cardiff highly enough. I have moved a number of times over the years and this was the most efficient and careful move ever. To Graham and Katherine in the office and Kyle and Kev on the job you were great and my sincere thanks to all of you. I would recommend you anytime! With thanks Sarina
Maitland to Weston I would like to thank you and your staff members for the efficient removal of my belonging on 14th of April. Please extend my sincere thanks again to Troy and Kyle who did an excellent job in making this transition a great experience. With sincere thanks Lynette
Hi Graham, Just a quick email to tell you that this has been my easiest removal ever, thanks to your guys, Kevin and Graham. They were prompt, polite, very professional and so obliging. Nothing was too much trouble for them. I would highly recommend them and your company. Thank you Leanne
Brian and I cannot find the words to convey to you and Katherine how much we appreciate your thoughtfulness and professionalism, in our move. The boys could not do enough to help us, we loved the banter between all, what a great happy team you have in this crew. We know you would not have it any other way as that Is the kind and professional man you are we know that you went out of your way to make our move as easy as you could. We were not surprised as we have experienced this with your care and understanding in our move twelve years ago from Hawks Nest to Moss Vale. We cannot recommend you highly enough,thank you so much. Brian and Val.
Brian and Val
Dear Graham, Katherine, Kevin, Colin, Daniel, Craig, Jason, Shannon and Mark WOW!!! WOW!!! WOW!!! What a dynamic team! We wish to thank you all from the bottoms of our hearts. THANK YOU! THANK YOU! THANK YOU! Over the last 33 years we have had several house moves and some very bad experiences with the stress and lack of professionalism displayed by other removalists, well, you guys changed all that. Dealing with Carnall Removals and their great team was a total pleasure from start to finish. We placed a massive task in your hands, pick up from 3 different Sydney locations and delivery to Brandy Hill, and you totally exceeded our expectations. You took on our arduous task and turned it into a great experience. The whole team should be commended our your professionalism, care and dedication to your clients. Your great humour, good nature and humility will live on long in our hearts. YOU ARE THE BEST!!! Kindest Regards Stewart and Michelle P.S. Tina Turner eat your heart out ,the Carnall Nutbush City dancers rule
Stewart and Michelle
Hi Katherine, Just thought I'd let you know how satisfied I am with the service provided by both you and your team in move from Newcastle to Muswellbrook. As I have known both you and Graham for some time both socially and by reputation, I requested a quote for moving because I needed to relocate from Newcastle to Muswellbrook. Carnall Removals helped me by making the quote and whole process seamless, easy and very professional. The result was I re-located with little fuss and no-breakages. One thing I liked was the guys who delivered my furniture were very helpful and listened to my suggestions on how to get my piano through a narrow door and hallway, also the uplift was very professional. As I don't move often, I underestimated the amount and I was notified of the extra and charged very reasonably for the excess, without bother or fuss. I am aware that moving can be stressful and nerve racking, I found my moving experience with Carnall, easy and stress free. I would highly recommend Carnall Removals to people who need to re-locate in a hearbeat. Well done Katherine and Graham, and many thanks.
Good morning Graham, The move was a great success and Carnalls work is completed. I must also say, that the men on the day worked extremely hard and long hours. All men were very professional and respectful towards our residents and staff. Any additional last minute requests were acted upon promptly. A pleasure to work with. Thank you also to you and your team for all of your assistance in coordinating this massive piece of work. Kind regards, Brad
Good morning, I just thank you for your service. Your delivery men were very professional and courteous, they are a credit to your company. Kind regards Kerry
Hi Graham, I just wanted to pass on some positive feedback. I had a lounge suite picked up from Port Macquarie and delivered to Canberra several weeks ago. The whole experience with Budget Backloading was fantastic the lovely lady who I spoke to several times on the phone (and I'm so sorry that I can't remember her name) was always very friendly and very helpful; the guys that picked up and delivered the lounge were very professional and friendly. We were very happy with the service and would definitely contact you again if we ever need a backload moved, or if we had to move everything we own! Thanks once again, Jennifer
Good morning Katherine, Thank you for the successful completion of our contract. Your staff at both ends are to be commended on their professionalism and care to task. Please pass on our thanks to them. Merry Christmas to you and all of your staff and may the New Year bring all you would wish for yourself. Thanks again, Leon & Sandra
Leon & Sandra
Hi Graham and Katherine, I just wanted to write to you to say how happy we are about your recent service for us. It was quite a stressful move for a number of reasons for us, especially as we could not be there on the upload end to help my parents out. My parents wanted us to pass on how professional, calm and careful Bruce (and the other mover, I'm sorry, I didn't catch his name!) was in Canberra and I feel the same way about the manner our belongings were delivered this morning in Melbourne. I will definitely recommend your company on - thanks again! And please pass on our thanks to your team, Audrey